Manufacturers, trades and warehouses
Big design files, shop-floor computers and old servers nobody wants to touch. We moved Citywide Signs and Neon in Campbellfield off an ageing server with under an hour of downtime.
Read the Citywide story
Service areas · Melbourne's north & east
IT support in Melbourne's north, from a team that's based here.
Our office is in Greensborough, so the northern suburbs aren’t a travel zone for us. They’re where we work every day. Managed IT support, cyber security and cloud for small and medium businesses from Preston to Epping, Eltham to Thomastown, and across into the east.
Trusted by growing Melbourne businesses
Trusted by Completed Books, Jacmor Engineering, IronGroup Lawyers, Brolec, CommsPlus Distribution, Groundbreaker Property Group, Citywide Signs, Crib Civil, By George Legal, Protech Civil and Alkira Bio.
Who we look after in the north
The north runs on factories, clinics and small offices. So do we.
Melbourne’s north isn’t one kind of business. It’s the industrial estates around Thomastown, Epping and Campbellfield, the hospital precinct in Heidelberg, La Trobe’s Bundoora campus, and the shopping strips from High Street Preston to Main Street Greensborough. Each needs something different from its IT.
Medical and allied health
Clinics and specialist rooms around the Austin and Burgundy Street, where patient records have to stay private and the computers have to work when the waiting room is full.
IT for medical centresAccountants, lawyers and offices
Small professional teams holding client money and private files. They need email that can’t be taken over, backups that work, and proof for clients who ask.
IT for professional services
Where we work
Find IT support in your suburb.
Every suburb below is within about half an hour of our Greensborough office. Don’t see yours? Get in touch. If you’re in the north or east, we can almost certainly help.
The north
IT support in Preston
A busy, diverse business district.
View Preston →IT support in Reservoir
One of Melbourne's biggest suburbs.
View Reservoir →IT support in Thomastown
Industrial & trade businesses.
View Thomastown →IT support in Epping
Warehouses, wholesale & trades.
View Epping →IT support in Bundoora
Professional & growing businesses.
View Bundoora →
The north-east
IT support in Greensborough
Our home base, in the 3088 area.
View Greensborough →IT support in Watsonia
Local support for Watsonia businesses.
View Watsonia →IT support in Macleod & Rosanna
Village shops & small practices.
View Macleod & Rosanna →IT support in Heidelberg
Medical & professional practices.
View Heidelberg →IT support in Ivanhoe
Professional & medical practices.
View Ivanhoe →IT support in Eltham
Established firms across Eltham.
View Eltham →
Remote first, onsite when it counts
Most fixes take minutes. Some need a person at your door.
We sort most problems remotely, often before you notice them. When a job needs hands on the hardware (a new office, a dead switch, a server that won’t wake up), someone from our Greensborough team comes to you. Being in the north means that’s a short drive, not a booking next week.
What we do across the north: Managed IT support · Cyber security · Microsoft 365 · Backup & recovery · Cloud phone systems · AI automation
Reviews
What our clients say
Questions we get
IT support in Melbourne’s north, answered.
Do you provide IT support across Melbourne’s northern suburbs?
Yes. We’re based in Greensborough and look after small and medium businesses across the north and north-east, including Preston, Reservoir, Thomastown, Epping, Bundoora, Heidelberg, Ivanhoe and Eltham, plus Doncaster and Box Hill in the east.
Will someone come to our office?
When the job needs it, yes. Most issues are fixed remotely in minutes. For hardware, network faults, office moves and new setups, someone from our team comes to you.
Our suburb isn’t listed. Can you still help?
Almost certainly, if you’re in Melbourne’s north or east. The list shows the suburbs we write about, not a hard boundary. Call us on 1300 313 384 and we’ll tell you straight.
How do we get started?
Book a free Security Scorecard. In 30 minutes we score your business against a recognised standard and give you a prioritised fix list to keep, with no access to your systems needed.
Not sure where to start? Start with the free Security Scorecard.
In about 30 minutes you'll know exactly where your business is exposed and the simplest fixes. No system access, no obligation, yours to keep.