Melbourne-based · Local support you can actually reach
IT support · Thomastown VIC

IT support in Thomastown built for manufacturers, wholesalers and trades.

Unity Systems is your local IT partner — managed IT support, cybersecurity, cloud and automation that keep your team secure, productive and efficient and cut the downtime. A Melbourne-based partner that's quick to respond and genuinely easy to reach.

Melbourne-based · proudly serving Thomastown, Lalor, Epping, Reservoir & Melbourne's north.

98%
Client retention
<30min
Average response time
500+
Managed devices
10+
Years' experience

Trusted by growing Melbourne businesses

Trusted by Completed Books, Jacmor Engineering, IronGroup Lawyers, Brolec, CommsPlus Distribution, BG Legal, Groundbreaker Property Group, Citywide Signs, Crib Civil, By George Legal, Protech Civil and Alkira Bio.
Why Thomastown businesses choose Unity

Local, proactive IT for Thomastown's industrial and trade businesses.

Thomastown is built on industry. The factories, warehouses and trade businesses along Settlement Road and Keon Parade, and the freight operators that lean on the nearby M80 Ring Road, all run on systems that have to hold up on the floor and in the office. That means reliable networks, secure data, and fast help when something goes down. We keep yours running, and we're local enough to be on-site quickly.

A local Melbourne team

We're a Melbourne-based team that knows Thomastown business — we pick up the phone, and we can be on-site when something genuinely needs hands on it.

Proactively managed

We monitor, patch and secure your systems before they break — so you're not paying by the hour every time something fails. Fewer outages, fewer surprises.

One partner, fixed fee

Managed IT, cyber security, Microsoft 365 and automation under one roof, for a predictable monthly cost. One number to call.

What we do for Thomastown businesses

Everything your business needs to stay secure, productive and efficient.

Managed IT & support

Proactive monitoring, fast helpdesk and a team that knows your setup — so your people stay working and downtime drops.

Cyber security

Layered protection to a recognised standard (SMB1001), so you can prove your business is secure to clients, insurers and partners.

Cloud & Microsoft 365

Setup, migration, backup and day-to-day management of Microsoft 365 and the cloud tools your team relies on.

Automation

Practical automation that takes the repetitive admin off your team — improving how they work, every day.

See where your Thomastown business stands — free.

Book a free Security Scorecard: in about 30 minutes you'll know exactly where you're exposed and the simplest fixes — no system access, no obligation, yours to keep. Prefer to start on your own? Take the 2-minute self-check.

Thomastown IT support — FAQ

Common questions from local businesses.

Do you only support businesses in Thomastown?

No — Thomastown is one of the areas we serve. As a Melbourne-based IT partner, we look after small and medium businesses right across Melbourne's north-east, including Lalor, Epping, Bundoora, Reservoir and Mill Park and beyond.

How quickly do you respond when something goes wrong?

Our average first response is under 30 minutes. Because we're local, we can also be on-site quickly when an issue genuinely needs hands on it.

Do we have to switch everything over at once?

No. We onboard you smoothly, document what you have, and take things over in a planned way — so there's no big-bang disruption to your team.

What does it cost?

Managed support is a predictable fixed monthly fee. The free Security Scorecard comes first, so you get a clear plan before you commit to anything.

We also support businesses right across Melbourne's north-east — Preston, Bundoora, Greensborough and Watsonia — and provide managed IT support, cyber security and AI automation across the city.