Patient information, locked down
Health providers are covered by the Privacy Act whatever their size, and a serious breach of patient records has to be reported. We set up and manage the protection that makes one far less likely.
IT support · Box Hill VIC
IT support for Box Hill's medical precinct, and the businesses around it.
Specialist rooms, clinics and busy offices can't stop because a computer won't log in. We already look after healthcare organisations and specialist practices inside the Box Hill hospital precinct, so we know how your day runs. We manage your computers, email, practice systems and security, and we come to you when it needs hands on it.
Melbourne-based · serving Box Hill, Box Hill North & South, Mont Albert, Blackburn & Surrey Hills.
Trusted by growing Melbourne businesses
Trusted by Completed Books, Jacmor Engineering, IronGroup Lawyers, Brolec, CommsPlus Distribution, BG Legal, Groundbreaker Property Group, Citywide Signs, Crib Civil, By George Legal, Protech Civil and Alkira Bio.
Why Box Hill practices choose Unity
We're already working in the precinct, not just driving past it.
Box Hill Hospital and Epworth Eastern sit at the heart of one of the east's major medical precincts, and around them is a dense ring of specialist rooms, imaging, pathology and allied-health clinics. We already support healthcare organisations and individual specialist practices here. That means we've dealt with the real problems: rooms shared between doctors, staff who move between sites, and practice software that has to be up before the first patient walks in.
Practice systems that stay up
Your practice software, scanners, printers and reception PCs are monitored and patched in the background, so problems get fixed before a clinic session, not during one.
Rooms in more than one place
Many specialists consult from more than one set of rooms. We make sure you can sign in and get to your files securely, wherever you're seeing patients that day.
Whitehorse Road & Box Hill Central
Offices, shops and growing teams across Box Hill too.
Box Hill is one of Melbourne's big suburban centres. New office towers are going up along Whitehorse Road, Box Hill Central sits on top of a major train, tram and bus interchange, and the streets around it are full of accountants, migration and property businesses, restaurants and family-run retailers. Most of these are small teams without anyone whose job is IT. We take that off their plate, for a fixed monthly fee.
A helpdesk your staff can call
A real person who knows your setup, with monitoring and updates running quietly in the background.
Cyber security you can show people
Protection set up to a recognised security standard and actively managed all year, so you can show clients and partners where you stand.
Microsoft 365, looked after
Setup, migration, backup and day-to-day management of your email, files and Teams.
What we do for Box Hill businesses
Everything your practice or business needs to stay secure and running.
Managed IT & support
Proactive monitoring, a fast helpdesk and a team that knows your setup, so your people stay working and downtime drops.
Cyber security
Layered protection to a recognised standard, so you can show patients, clients and partners that their information is safe with you.
Cloud & Microsoft 365
Setup, migration, backup and day-to-day management of Microsoft 365 and the cloud tools your team relies on.
Automation
Practical automation that takes repetitive admin off your front desk and back office.
Reviews
What our clients say
See where your Box Hill practice stands, free.
Book a free Security Scorecard: in about 30 minutes you'll know exactly where you're exposed and the simplest fixes. No system access, no obligation, yours to keep. Prefer to start on your own? Take the 2-minute self-check.
Box Hill IT support · FAQ
Common questions from Box Hill practices and businesses.
Do you already work with medical practices in Box Hill?
Yes. We support healthcare organisations and specialist practices inside the Box Hill hospital precinct today, so we're used to clinic hours, shared rooms and keeping patient information private.
We're a small specialist practice. Does privacy law really apply to us?
Generally, yes. Under the Privacy Act, health service providers are covered whatever their turnover, and a breach that's likely to cause serious harm has to be reported. We'll help you put sensible protection in place. This isn't legal advice on your obligations, so check the detail with your adviser.
You're based in Greensborough. Can you come on-site in Box Hill?
Yes. Most issues we fix remotely and fast, and when something genuinely needs hands on it, we come to you. We're in Box Hill regularly already.
What does it cost?
Managed support is a predictable fixed monthly fee. The free Security Scorecard comes first, so you get a clear plan before you commit to anything.
We also support businesses right across Melbourne's east and north-east, Doncaster, Ivanhoe, Heidelberg and Greensborough, and provide managed IT support, cyber security and Microsoft 365 support across the city.